Integrations: WhatsApp + Google Sheets + OpenAI + Sheets
Build Steps in n8n
- Webhook receives incoming WhatsApp messages
- AI node (OpenAI/Gemini) extracts: product, quantity, address from the message
- Switch routes between: new order / inquiry / complaint
- Google Sheets logs the order with a tracking number
- Confirmation message to the customer with order summary and price
- Notification to the kitchen/warehouse with prep list
FAQ
Does it understand Arabic dialects?
Yes — modern models like Gemini and GPT understand Egyptian, Gulf and Maghrebi dialects with high accuracy, and can be trained on your product list and prices.